Getting Started

• How do I become a pet sitter or dog walker on Rover?
• Is my sitter profile approved?
• How do I verify my identity?
• What are testimonials and how do I get them?
• How do I contact Rover Support?
• Do I need to be licensed to be a dog sitter or walker?

My Profile and Services

• Can I accept bookings in other areas while travelling?
• How do I manage my calendar?
• How do I change my account email address?
• How do I update my address?
• How do I add and edit photos on my profile?
• What is confirmed availability and how does it work?

See all 7 articles

Running My Business

• How can I see reviews pet owners have left for me?
• What are Rover phone numbers and how do I use them?
• What are the sitter cancellation policies?
• Why is managing my inbox important?
• Can I respond to a review?
• What do the statistics on my profile page mean?

See all 8 articles

Booking and Meet & Greets

• How do I contact pet owners using the mobile app?
• How do I book with a pet owner or create a repeat booking?
• What if I need to cancel a booking?
• How do I create a Meet & Greet?

Payments

• How can I set up my Stripe account?
• Where can I view my total earnings?
• How do I get paid for bookings?
• How do I review my payments from my Rover bookings?

Trust and Safety

• How can I have a safe, stress-free stay?
• What if a pet owner wants to pay me directly, not through the Rover site?
• Why should I pay and communicate through Rover?
• How can I keep my Rover account secure?