Inbox Help
How does account sharing work for pet owners?

It’s generally okay for multiple people to share a single account. This is useful for people who live together or share responsibilities for the same pet(s).

 

To add someone to your Rover account, contact Rover Support with the following:

  • The individual’s full name
  • The individual’s phone number

If you’d like to be added to someone else’s account, have the original account holder contact Rover Support with the above information.

 

What if I just want a family member to be able to contact my sitter?

That’s simple: just add your family member’s phone number to your existing Rover account. Check out this article for a step-by-step guide on adding additional phone numbers.

 

Important things to keep in mind:

  • An individual may not create more than one Rover account for themselves.
  • All Rover promotional deals and discounts are limited to one per household.

 

For more information on account sharing, check out this article:

How does account sharing work for sitters?

 

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